Privacy policy for serv2b.com

Serv2B ("we", "us", or "our") is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including our website, AI consulting, and strategy support offerings. Our services are accessible through our websites: www.serv2b.com and www.serv2b.fr.

• Personal Information: We collect personal information such as your name, email address, phone number, job title, and company details when you voluntarily provide it through our website, forms, or communications.
• Usage Data: We collect information about your use of our website, including IP addresses, browser type, device information, referring pages, time spent on our site, and navigation paths.
• Cookies and Similar Technologies: Our website uses cookies and similar technologies to improve user experience, provide personalized content, and analyze usage patterns. You may disable cookies through your browser settings, although this may affect website functionality.
• Communication Data: We may collect information when you contact us, such as the content of emails, messages, or other communication forms.

• Service Delivery: We use your personal information to provide you with consulting services, including AI integration and business strategy support.
• Communication: We use your contact information to respond to inquiries, share updates about our services, or provide important information related to your engagements with us.
• Service Improvement: We use usage data to understand how our services are used and to improve our website, products, and service offerings.
• Marketing and Promotions: With your consent, we may send marketing communications about our services, including new training or consulting products that may interest you. You can opt out of receiving these communications at any time.
• Customer Support: We use your information to provide support and address any issues you may encounter with our services.
• Legal Compliance: We may process your personal information to comply with applicable legal obligations, protect rights and safety, or establish, exercise, or defend legal claims. 

• Service Providers: We may share personal information with trusted third parties who assist us in operating our business, such as IT support, payment processing, marketing services, and analytics providers. These third parties are required to maintain the confidentiality of your information and only use it to perform services on our behalf.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.
• Legal Requirements: We may disclose your information when required to comply with legal obligations, protect our rights and safety, or respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. 

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, network security, and regular audits. Despite our efforts, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data. 

You have the following rights regarding your personal information:

• Access: You have the right to request access to the information we hold about you and receive a copy.
• Correction: You have the right to request correction of inaccurate or incomplete information.
• Deletion: You have the right to request deletion of your personal data, subject to legal limitations and legitimate business interests.
• Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to request the transfer of your personal information to another organization or directly to you, where technically feasible.
• Objection: You have the right to object to our processing of your information, particularly for direct marketing purposes.
• Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email address]. We will respond to your request within a reasonable timeframe, in accordance with applicable law.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations. When we no longer require your personal information, we will securely delete or anonymize it. 

Your personal information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from those of your country. Where such transfers occur, we ensure that adequate safeguards are in place to protect your personal information, in accordance with this Privacy Policy and applicable laws. 

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information as soon as possible. 

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. 

If you have any questions about this Privacy Policy or our data practices, please contact us at: 

Serv2B
[Address]
[Email Address]
[Phone Number]
www.serv2b.com / www.serv2b.fr

Thank you for trusting Serv2B with your information. We value your privacy and strive to provide a secure experience.